Terms and conditions

These Terms and Conditions (the "Terms") govern your use of the Fair Go Casino online gaming platform (the "Platform"). By accessing and using the Platform, you agree to be bound by these Terms.

Acceptance of Terms

You must accept these Terms in order to play on the Platform. If you do not accept these Terms, please do not access or use the Platform.

Age and Legal Restrictions

To access and use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction). You agree that you are of legal age and capable of entering into a binding contract. The Platform is intended for individuals who can lawfully engage in online gaming.

Account Registration

Eligibility

To create an account on the Platform, you must provide accurate and complete information about yourself. You agree to maintain the accuracy and completeness of this information.

KYC and Verification Requirements

We may request additional documentation from you to verify your identity and age. You agree to cooperate with our requests for verification and to provide us with any required documentation.

Responsibility for Account Security

You are responsible for maintaining the security and confidentiality of your account login credentials. You agree not to share these credentials with anyone else or use them in a way that could compromise their security.

Deposits and Withdrawals

Accepted Payment Methods

We accept various payment methods, including credit cards, debit cards, and electronic wallets. We reserve the right to add or remove payment methods at any time.

Minimum and Maximum Limits

There are minimum and maximum limits on deposits and withdrawals, as specified in our deposit and withdrawal policies. You agree to comply with these limits.

Processing Times and Fees

We will process your deposits and withdrawals in a timely manner, but we reserve the right to delay or reject any transaction if necessary. We may charge fees for certain transactions, which are specified in our fee schedule.

Anti-Money Laundering Policy

We have implemented policies and procedures to prevent money laundering and other forms of financial crime. You agree to comply with these policies and to report any suspicious activity to us immediately.

Bonuses and Promotions

How Bonuses Are Credited

Bonuses will be credited to your account according to the terms of our bonus policy, which is available on our website.

Wagering Requirements

You must meet the wagering requirements specified in our bonus policy before you can withdraw any winnings associated with a bonus. Failure to meet these requirements may result in forfeiture of the bonus and any associated winnings.

Expiry and Abuse Clauses

Bonuses will expire after a specified period, unless otherwise stated. We reserve the right to cancel or modify bonuses at any time if we suspect abuse or manipulation.

Gameplay and Fairness

RNG Usage

We use Random Number Generators (RNGs) to ensure that our games are fair and unpredictable. You agree that RNG usage is sufficient to guarantee fairness in the Platform's games.

Game Malfunctions

In the event of a game malfunction, we reserve the right to void any bets or wagers placed during the malfunction period.

Limits on Play and Responsible Gaming Tools

We may set limits on your play, including deposit, wager, and session limits. You agree to comply with these limits and to use our responsible gaming tools if you feel that your gaming is becoming excessive.

Responsible Gambling

Self-Exclusion Options

You may self-exclude from the Platform at any time by contacting us via email or telephone. We will take all reasonable steps to prevent you from accessing the Platform during your self-exclusion period.

Deposit, Wager, and Session Limits

We recommend that you set limits on your play to ensure responsible gaming. You agree to comply with these limits and to seek help if you feel that your gaming is becoming excessive.

Help and Support Links

We provide links to resources for responsible gaming, including the National Problem Gambling Helpline (1-800-GAMBLER) and Gamblers Anonymous. We encourage you to use these resources if you are experiencing problems with gaming.

Prohibited Activities

Bonus Abuse

You agree not to abuse our bonuses or promotions in any way, including but not limited to: multiple account creation, bonus hunting, and manipulation of game outcomes.

Fraud, Collusion, or Manipulation

You agree not to engage in any form of fraud, collusion, or manipulation while playing on the Platform. This includes but is not limited to: using bots or automated systems, exploiting software bugs, and cheating at games.

Use of Bots or Automated Systems

You agree not to use bots or automated systems to play games on the Platform. We reserve the right to void any bets or wagers placed by a bot or automated system.

Account Suspension and Closure

Voluntary Account Closure

You may close your account at any time by contacting us via email or telephone.

Breach of Terms

We reserve the right to suspend or close your account if we suspect that you have breached these Terms, including but not limited to: bonus abuse, fraud, collusion, manipulation, and unauthorized account sharing.

Inactivity and Dormant Accounts

If your account has been inactive for a period of 12 months or more, we may suspend or close it.

Privacy and Data Protection

Information Collected

We collect various types of information about you, including but not limited to: personal data, financial data, and gaming data. You agree that we may use this information in accordance with our privacy policy.

Use and Storage of Personal Data

We will store your personal data securely and only for as long as necessary. You agree that we may share your data with third-party service providers in order to provide you with the best possible experience on the Platform.

GDPR Compliance (if applicable)

We are committed to complying with all applicable data protection laws, including but not limited to: the General Data Protection Regulation (GDPR) of the European Union. You agree that we may process your personal data in accordance with our GDPR compliance policy.

Limitation of Liability

Losses

You acknowledge that online gaming carries inherent risks and uncertainties. We do not accept liability for any losses or damages arising from your use of the Platform, including but not limited to: software bugs, game malfunctions, and unauthorized account sharing.

System Errors

We reserve the right to void any bets or wagers placed during a system error period.

Third-Party Links

The Platform may include links to third-party websites. We do not accept liability for any losses or damages arising from your use of these websites.

Amendments and Updates

Right to Modify the Terms

We reserve the right to modify these Terms at any time, including but not limited to: changing our bonus policies, deposit limits, or responsible gaming tools. You agree that we may notify you of changes by email or through our website.

Notification of Changes

You agree that it is your responsibility to review these Terms regularly for updates and changes. Failure to comply with new terms may result in account suspension or closure.